book
Delivering happiness
2010 · Tony Hsieh
Overall score
6.8
#284 of 348 booksRankings
1
Verdict
Too few to say
Range of opinion
15.510
About
Tony Hsieh--the widely-admired CEO of on-line shoe retailer, Zappos--explains how he created a unique culture and commitment to service that aims to improve the lives of its employees, customers, vendors and backers. Even better, he shows how creating happiness and record results go hand-in-hand.
Ranked by 1 person
- Sarah4.7
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